Please read the FAQs before contacting the team. Due to the large volume of communications during the Mid-Year Reset Sale period, our team may take 2-5 working days to get back to you. We appreciate your understanding!

Bare Jewellery Mid-Year Reset Sale

We&#x2019;re sorry for the mix-up! If you&#x2019;ve received the wrong item in your order, please contact our team via our <a href="https://barejewellery.co.nz/pages/contact" rel="noopener noreferrer" target="_blank">Contact Form</a>&#xA0;and include:<ul data-end="373" data-start="293"><li data-end="333" data-start="293">A photo of the item you received</li><li data-end="373" data-start="334">The name of the missing item(s)</li></ul>Our team will assist you as quickly as possible in resolving the issue. Please note that during these busy times, the team may take 2-5 working days to reply to any inquiries. We apologise for any inconvenience in advance.&#xA0;<a style="text-decoration:none;"></a>

We’re sorry for the mix-up! If you’ve received the wrong item in your order, please contact our team via our Contact Form and include:. Our team will assist you as quickly as possible in resolving the issue. Please note that during these busy times,

What do I do if I receive the wrong item in my order?

Orders, Delivery & Returns

When does the sale start?

Do I need a discount code at checkout?

Can I use another discount code?

Can I use my gift card or store credits during the sale?

Will things sell out? And will sold-out styles be restocked?

Promotional Pricing Policy

Reset Sale Return Policy

General Reset Sale Terms & Conditions

Sale Information

Can I make changes or cancel my order after I’ve placed it?

Can I change the delivery address after placing my order?

How do I redirect my order to another address?

My order is a gift — can you gift wrap it?

Can I return or exchange my order placed during the Mid Year Sale? And How?

I received a faulty item. What do I do?

What are the estimated delivery timeframes during the sale?

My order has been marked as delivered, but I haven’t received it.

How does the GWP work? Do I need a code?

Can I purchase a pair of Preston Hoops?

I don’t see the Free Preston Hoops in my cart or my order confirmation email.

Free Preston Hoops Terms & Conditions

Scratch Cards Terms & Conditions

Miu Miu Sunglasses Giveaway Terms & Conditions

Gift With Purchase Information

What do I do if I receive the wrong item in my order?Updated a month ago