Please read the FAQs before contacting the team. Due to the large volume of communications during the Mid-Year Reset Sale period, our team may take 2-5 working days to get back to you. We appreciate your understanding!

Bare Jewellery Mid-Year Reset Sale

We&#x2019;re working hard to process all Reset Sale&#xA0;orders as quickly as possible! Due to the high order volume, dispatch times may be longer than usual.<ul data-end="547" data-start="324"><li data-end="457" data-start="324" style="font-size: 14px;">Instead of our standard 1-2 day dispatch, please allow up to 5-7 working days for your order to be processed and shipped.</li><li data-end="547" data-start="458" style="font-size: 14px;">Custom-made items may require an additional 1-2 business days for processing.</li></ul><h4 data-end="602" data-start="549" id="estimated-shipping-times-after-dispatch">Estimated Shipping Times (After Dispatch):</h4><ul data-end="722" data-start="603"><li data-end="642" data-start="603" style="font-size: 14px;">New Zealand: 1-3 business days*</li><li data-end="680" data-start="643" style="font-size: 14px;">Australia: 2-4 business days*</li></ul>We appreciate your patience and understanding!

We’re working hard to process all Reset Sale orders as quickly as possible! Due to the high order volume, dispatch times may be longer than usual. We appreciate your patience and understanding!

What are the estimated delivery timeframes during the sale?

Orders, Delivery & Returns

When does the sale start?

Do I need a discount code at checkout?

Can I use another discount code?

Can I use my gift card or store credits during the sale?

Will things sell out? And will sold-out styles be restocked?

Promotional Pricing Policy

Reset Sale Return Policy

General Reset Sale Terms & Conditions

Sale Information

Can I make changes or cancel my order after I’ve placed it?

Can I change the delivery address after placing my order?

How do I redirect my order to another address?

My order is a gift — can you gift wrap it?

Can I return or exchange my order placed during the Mid Year Sale? And How?

I received a faulty item. What do I do?

What do I do if I receive the wrong item in my order?

My order has been marked as delivered, but I haven’t received it.

How does the GWP work? Do I need a code?

Can I purchase a pair of Preston Hoops?

I don’t see the Free Preston Hoops in my cart or my order confirmation email.

Free Preston Hoops Terms & Conditions

Scratch Cards Terms & Conditions

Miu Miu Sunglasses Giveaway Terms & Conditions

Matariki Long Weekend Offer Terms & Conditions

Final Day Offer - Take Extra $10 Off Terms & Conditions

Gift With Purchase & Promotion Information

Estimated Shipping Times (After Dispatch):

What are the estimated delivery timeframes during the sale?Updated 2 months ago

Estimated Shipping Times (After Dispatch):